Frequently Asked Questions
Does Candles ‘n Cocktails have a store I can visit?
At the moment we are solely based online, but we’d love to expand to have our own brick-and-mortar location one day!
What if my candle arrives damaged?
If your candle should arrive to you in any condition other than absolutely perfect, please do not hesitate to contact our customer care specialists at firstname.lastname@example.org
What is your return policy?
We do not offer returns, but we are committed to our clients satisfaction. If you are in anyway unhappy with your purchase please do not hesitate to contact our customer care specialists at email@example.com
What if the item I would like to order is out of stock?
We can’t help that we’re so popular! (Ok so now that we’ve gotten that Mean Girls reference out of the way…) We apologize if occasionally a certain product is unavailable. Please contact our customer care specialists (firstname.lastname@example.org) who’ll be happy to inform you of the next available restocking date.
Do you ship internationally?
We are thrilled to announce that we do in fact ship internationally! For our lovely cocktail aficionados overseas, please note that Candles ‘n Cocktails does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.